Terms of service

STUDIO MASTRO – TERMS OF SERVICE

OVERVIEW
Welcome to STUDIO MASTRO! The terms "we", "us" and "our" refer to STUDIO MASTRO. STUDIO MASTRO operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). STUDIO MASTRO is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. (Terms of s... p. 1)

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials. (Terms of s... p. 1)

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may differ due to device settings. STUDIO MASTRO objects are handcrafted; minor variations in glaze, texture, or finish are inherent characteristics of the work and are not considered defects. We do not warrant that the quality of any products will meet your expectations beyond the artistic descriptions provided. All descriptions of products are subject to change at any time without notice. (Terms of s... p. 1)

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. STUDIO MASTRO reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. Please review your order carefully, as we may be unable to accommodate cancellation requests after an order is accepted (especially for UNIQUE or Made-to-order items). Your purchases are subject to return or exchange solely in accordance with our Return and Refund Policy. (Terms of s... p. 2)

SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. Posted prices do not include taxes, shipping, handling, customs or import charges unless otherwise stated. You agree to provide current, complete and accurate purchase and account information. You represent and warrant that you are authorized to use the payment method provided. (Terms of s... p. 2)

SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only. Most STUDIO MASTRO objects are handcrafted upon order; standard production time is up to 4 weeks. Once we transfer products to the carrier, title and risk of loss passes to you. We take responsibility for safe arrival under our Shipping Guarantee if damages are reported with photographic evidence within 24 hours of delivery to hello@studiomastro.com. (Terms of s... p. 2)

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, and the design of our porcelain objects, are owned by STUDIO MASTRO and are protected by international copyright and intellectual property laws. You must not reproduce, distribute, modify, or create derivative works of any material without our prior written consent. All designs and visual content are the sole intellectual property of Márton Strohner / STUDIO MASTRO. (Terms of s... p. 3)

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor have any control over. Use of such tools is entirely at your own risk. (Terms of s... p. 3)

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites linked from our Services. (Terms of s... p. 3)

SECTION 9 - RELATIONSHIP WITH SHOPIFY
STUDIO MASTRO is powered by Shopify. However, any sales and purchases you make in our Store are made directly with STUDIO MASTRO. Shopify is not responsible for any aspect of the sales between you and us. (Terms of s... p. 4)

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our policy and understand how your data is processed by us and Shopify. (Terms of s... p. 4)

SECTION 11 - FEEDBACK
If you submit reviews or feedback, you grant us a perpetual, worldwide license to use and display such content. We are under no obligation to maintain feedback in confidence or pay compensation for it. (Terms of s... p. 4)

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any typographical errors or inaccuracies related to pricing or descriptions and to cancel orders if any information is inaccurate at any time without prior notice. (Terms of s... p. 5)

SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You are prohibited from infringing upon our intellectual property, transmitting viruses, or using any automated tools (including AI scraping) to access the Services without authorization. (Terms of s... p. 5)

SECTION 14 - AGENTS
Software agents must identify themselves correctly in HTTP requests. We may limit or block any Agent that bypasses security measures or mimics human behavior. (Terms of s... p. 6)

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. Sections regarding Intellectual Property, Liability, and Governing Law shall survive termination. (Terms of s... p. 6)

SECTION 16 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY STATED BY STUDIO MASTRO. (Terms of s... pp. 6-7)

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, STUDIO MASTRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS. (Terms of s... p. 7)

SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless STUDIO MASTRO and its affiliates from any claims arising out of your breach of these Terms. (Terms of s... p. 7)

SECTION 19 - SEVERABILITY
If any provision is determined to be unenforceable, the remaining provisions shall remain in full force. (Terms of s... p. 8)

SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and STUDIO MASTRO. Any ambiguities shall not be construed against the drafting party. (Terms of s... p. 8)

SECTION 21 - ASSIGNMENT
We may assign our rights and obligations under these Terms without your consent. (Terms of s... p. 8)

SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Hungary. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Budapest, Hungary. (Terms of s... p. 8)

SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Your continued use of the website constitutes acceptance of those changes. (Terms of s... p. 8)

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
STUDIO MASTRO
hello@studiomastro.com
Registered Seat: Corvin János utca 17, 6000 Kecskemét, Hungary
Studio Address: 9 Lévay utca, 1022 Budapest, Hungary
Tax ID: 67257151-1-23
EU VAT Number: HU67257151 (Terms of s... p. 9)